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| E-Commerce |
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Exceed Customer Expectations
with Livechatonsite.com on your retail website |
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Shopping over the
Internet has grown like a necessity to every
individual wants. They want instant answer
to their questions, they want their online
transactions backed by live chat support. We
have live chat operator solving their
queries & making it a positive & wonderful
experience shopping online. |
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Having Live Chat Onsite live
operators on your website allows you to have a
friendly, personable contact with each and every
visitor that comes to your retail website. |
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Live chat operator
greet their visitors, they can assist the
visitor with the different range on product
.If they have any questions they can ask and
it would be solved at the same moment. Live
chat interaction provides high quality
shopping experience. If there are any
promotions or discount offer to tell the
customers and not let go them. Customers
will remember their positive experience and
keep coming back. |
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The Live Chat Onsite button
itself on your website is a TRUST SEAL for
the visitor who browsers it for the
first-time. The buttons show that a live
chat operator is available to help if they
have any customer service issues 24x7. |
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Having Live chat operators to your business will
help you turn your website visitor into your life
time customers |
| Key Advantages of Using Live Chat Onsite in E-Commerce |
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Increased Sales
Every website visitor interaction adds a
live chat operator to your static retail
websites.
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Cost Effectiveness
Live chat online support will increase your
sale & decrease your toll-free phone bill.
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Marketing Tool
Information from website monitoring helps
with the improvement of marketing strategies
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| Prevent Shopping Cart Abandonment
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Many sales are lost
at the point of ordering. Customers become
anxious about giving personal information
during the purchasing process, leading them
to abandon their shopping cart. Using
LiveChatonSite.com support you can assure
the sale by walking them through the
process.
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Reduce Overhead While Providing More Efficient Service
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Live Chat Onsite pricing is suitable
for all business whether you are a small
business or enterprise. With Live Chat Onsite Pricing you can have live chat
operator on your website for as low as
$9.95 a month. An average customer
service call will be worth $5, Live Chat Onsite will help to cut your monthly toll free and telephone costs
and with Instant online support means
your customer no longer need to be hold
to get the attention during business
peak hours.
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Increase
Conversion Rates
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You can see the
leads in Real Time once you login to
control panel. You can view the report
or you can download the report in Excel
Format for Email Marketing. Our software captures all details of each visitor including their IP address, city and country, Browser versions, their source, Operating system, Key words they used to search on the search engine etc. These details and the complete chat script can be viewed by your employee using his or her login id. Our visitor analytics will help the marketing section to chalk out and plan their activities. |
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