Refund Policy

7 Days Free Trial on a new Paid Account
Team 9 Global Services product offer a Free 7-Day Trial on new paid accounts (Bronze, Silver, Gold, and Platinum). If you upgrade you’ll be charged for your first month when you upgrade.

Cancel within the first 7 days and you won’t be charged
If you cancel your paid account within 7 days of Sign up then you won’t be charged.

Cancel after 7 days and you won’t be charged again
Once you cancel your account, you won’t be charged again. But you will be responsible for whatever charges have already been incurred for the current billing period. For example, if your billing cycle is on the 18th of every month, and you cancel on the 24th, you’ll still have to pay for the current month, but you won’t be charged again after that. In order to treat everyone equally, no exceptions will be made.

How do I cancel my account?
You can cancel your account at any time by logging into your account and selecting the “Account” tab. Once you are on the Account page, click the “Please cancel my account” link.