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Since the establishment Live Chat Onsite has been offering E-mail, Chat and web support services to its client with the support of the parent company. The focus of the company is to offer the best and latest online web-based solutions to the clients and help them
increase their output and response manifold. We offer you a perfect blend of dedicated people and quality service.
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24x7 Live Chat
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Easy communication and Quick decision
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With more business pouring in and customers
queries piling up it becomes difficult for any company to manage them concurrently. A customer might require assistance related to the
company's product or service at any time during the day or night. To manage them Live Chat Onsite Technologies Private Limited has
employed representatives who are trained to handle and manage any
queries.
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With our services you can avoid the hassle of maintaining the infrastructure, employing people, training and managing them. We take care of all requirements of your company and the customers. Our answering services are handled by capable representatives round the clock. They are trained to retain and convince any customer online without laying stress on your company. They capture leads
which can be seen real-time in your control
panel which you can use later convert as a prospect. So both the customer service and the pre- sales come in a single package.
Add the Live Chat window to your websites for quicker and faster responses. Instead of communicating via telephone, mail or SMS the customer can instantly converse which increases the chances of positive results and sales. |
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Keep a track on the leads
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You can see the
leads in Real Time once you login to
control panel. You can view the report
or you can download the report in Excel
Format for Email Marketing. Our software captures all details of each visitor including their IP address, city and country, Browser versions, their source, Operating system, Key words they used to search on the search engine etc. These details and the complete chat script can be viewed by your employee using his or her login id. Our visitor analytics will help the marketing section to chalk out and plan their activities.
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More Visitors which means More Business
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Live Chat window attracts the visitors to chat online
Not all the visitors can be expected to turn as a prospect. Well out of 100 people who chat with our representative 25 get converted into sales leads. They can be easily converted into customers at your end by your employees. So
More visitors = More chat
More Chat = More Leads
More Leads = More conversions
More Conversions = More business
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We also offer free consultation services to help you increase more traffic to your website. Click advertisements in different sites, Google adwords, SEO, Yahoo Search Marketing etc are few of the
ways to advertise your website for wider accessibility. |
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Additional Services
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