Chat Agents for Auctions Websites
Increase Bidder Confidence and Auction Sales with Live Chat
The best way to buy and sell services is online auction, the main thing missing from most of the auction websites is live chat interaction between web visitors and information center of the website. This is where Live Chat on Site can help. It increases your online auction sale by delivering 24/7 online assistance to its customers.
E-mail is too slow when it comes to today’s fast-paced auction. Bidders don’t have much time to send email. They should be able to just click on a button to interact with you regarding the products and services you are offering. On phone, there are number of chances that your web visitor might be on hold for long and they might hang up the phone without getting the required information. Live Chat on Site can provide answers more quickly and efficiently.
Having a live person to communicate through an auction page is a standout feature. Having such a utility will not only help you standout of your competitors but also be a slight push to an uncertain customer to bid on your item over another. The live chat increases the value of your item because there is a live person to solve customer’s queries and customer service issue. This means you are not just selling your product but you’re also selling customer service.
Live Chat OnSite can prevent negative feedback and misunderstanding about product description. Potential customers will be able to get instant information and even post auction service can be handled. Live Chat Onsite prevents unintentional lags in email process.
Having Live Chat on Site on your auction site, will inspire confidence in uncertain bidders and loyalty from your repeat customers.
Key Advantages of Using Live Chat on Your Auction Pages
Active Sales for Your Auction Website
Showcase your products and their feature to the customer and redirect them to the auctioning page.
Get Live Chat on your site in less than 10 Minutes
Save time on Hiring, Training and Deploying Chat Representative at your office. With our FAQ’s feature just enter the frequently asked question about a product and you are all set.
Provide Instant Answers
Live Chat on Site helps your customers when they need you the most.
Prevent Negative Feedback
Filter out negative feedback about your service by having Live Chat on Site answering “frequently asked questions” about your products instantaneously over your website.
Fast, Easy Implementation
Add Live Chat in less than 15 minutes to your new or existing auction listings. Just copy and paste code given by us of chat button to your auction pages, and you’re all set.
Customize Your Auction Live Chat
Choose from the list of Professional looking chat buttons on your auction listing. No expensive hardware or software required. It works on all types of internet connection whether it is dial-up or a broadband.
Get Real Time Report Your Auction for Chats Anywhere, Anytime
Live Chat on Site allows you to conveniently monitor your auction chat reports 24 hours a day, seven days a week, from any system which has access to Internet. You can view the details like Name, Email Address, Company Name, IP Address, City, State, Country, Timezone and much more.
A Cost-Effective Way to Increase Sales
For as low as $49/month, Live Chat on Site helps you to increase your sales and improve customer service. Live Chat on Site will pay for itself after only one sale. Unlike other competitors, we do not charge per bidder, or web pages where the service is installed. Live Chat on Site offers unlimited chat support with hundreds of chat operators standing to answer all your customer’s queries.