Chat Agents for E-commerce Websites
Exceed your Customers Expectations with Livechatonsite.com on your retail website. Shopping over the Internet has grown like a necessity to every individual’s wants. They want instant answer to their questions, they want their online transactions backed by live chat support. We have live chat operator solving their queries & making shopping online a positive & wonderful experience.
Having Live Chat Onsite live operators on your website allows you to have a friendly, personable contact with each and every visitor that comes to your retail website.
Live Chat operators greet web-visitors, they can assist visitors with different ranges of products. If they have any question, they can ask and it can be solved at the same moment. Interaction with Live Chat Operators provide high quality shopping experience. If there are any promotions or discount offered by you, we will convey that to your customers. Customers will remember their positive experience with your website and will keep coming back.
Live Chat Onsite button itself on your website is a TRUST SEAL for your website visitors who browses your website for the first-time. The buttons show that a live chat operator is available to help if they have any customer service related issues or product related issues. Having Live Chat Operators to your business will help you turn your website visitors into your life time customers.
Key Advantages of Using Live Chat Onsite in E-Commerce
Increased Sales
Interaction of your website visitors with Live chat operator on your website adds a vibrant feature to your static retail websites.
Cost Effectiveness
Live chat online support representatives will increase your sales & decrease your toll-free phone charges.
Marketing Tool
Information that you receive from website visitors monitoring helps you with improvement of your marketing strategies.
Prevent Shopping Cart Abandonment
Many sales are lost at the point of ordering. Customers become anxious about giving personal information during the purchasing process, leading them to abandon their shopping cart. Using LiveChatonSite.com support you can assure the sale by walking them through the process.
Reduce Overhead While Providing More Efficient Service
Live Chat Onsite pricing is suitable for all business whether you are a small business or enterprise. With Live Chat Onsite Pricing you can have live chat operator for your website for as low as $49 a month. An average customer service call will cost you $5, Live Chat Onsite will help you to cut your monthly toll free and telephone costs and with Instant online support means your visitors no longer need to be on hold to get your assistance during business peak hours.
Increase Conversion Rates
You can see the leads in Real Time once you login to your control panel. You can view the report or you can download the report in Excel Format for Email Marketing. Our software captures all details of each visitor including their IP address, city and country, Browser versions, their source, Operating system, Key words they used to search on the search engine etc. These details and the complete chat script can be viewed by your employee using his or her login id. Our visitor analytics will help the marketing section to chalk out and plan their activities.