Chat Agents for Education Websites
Retain Students and Increase Enrollment with Live Chat Onsite
Educational Institutions have online sites for current students to register for classes, apply for financial aid & request information, although electronic forms have helped them with processing for paperwork. If students need any help with these forms, they cannot get help without sending emails or making phone calls.
Live Chat Onsite Agents have solved such issues by live chat with website visitors on a private-window, allowing them to reach the students who need their assistance. Live chat operator help students to fill up their forms online. Answering to the students queries online is much more easier than employees taking phone calls after phone calls.
To use Live Chat Onsite button is very easy, all you need to do is click on our live chat button on the web-site, which will open a private message window, and here is where our live chat representative are online and ready to assist your web visitors.
All chats between operators and visitors are private and cannot be seen by other visitors to the site. Live Chat Onsite give immediate assistance to current and prospective students and imparts a modern, professional image to website visitors.
Key Advantages of Using Live Chat Onsite on Educational Institution Websites
Efficient Staff Multitasking
Our Live Chat Operators are on your site to assist students, decreasing phone & material costs.
Real-Time Answers to Urgent Questions
Our representative are 24×7 online to answer student’s questions related to course catalogs.
Secure Chats
Conducting a chat session means containing sensitive information. You can place our chat button code on secure and password-protected web pages. Once the chat is completed, we encrypt the chat transcript which will be only decrypt when you login to the control panel.
Push Information to Website Visitors
Questions which can be answered over phone can be now answered using live chat. This will cut down your 800 toll free number cost to minimum. Live Chat Onsite “Website push” feature causes images and specific pages (containing photos, diagrams, schematics, legal documents, and other information) to appear in the visitor’s browser with a click of the mouse. With this feature, we can show your site visitors pictures of other listings. This type of easy information exchange will allow your business to jump ahead in the competition.
Real Time Web Monitoring
Live Chat Onsite allows you to conveniently monitor your chat reports on your control panel 24 hours a day, seven days a week, from any system with access to the Internet. You can view the details like Name, Email Address, Company Name, IP Address, City, State, Country, Timezone.